As the largest luxury watch and jewelry retailer in the Caribbean, we found a solution for our customers to sell or trade a watch with confidence. Bob's Watches shares the importance of an outstanding customer experience and will provide you with the most accurate and competitive offer for your watch. Get your free quote today.
How To Sell your watch
Request a quote
Fill out a quick form, and we will get you a free quote within 2 business days. Not all forms submitted will receive an offer.
Receive an offer
Allow our team about 2 business days to send your watch trade-in offer. If your watch is accepted we will offer you two options: cash or a Little Switzerland gift card with a value higher than the cash price.
Ship your watch
We’ll email you a pre-insured FedEx shipping label. We can also ship you a free box if needed. Box up and drop off your watch at a FedEx location and we’ll take care of everything else. Once received, a thorough investigation and authentication process will take 2 business days.
Receive Little Switzerland Store Credit or Cash
Once our team has processed your watch, we’ll confirm your payment and get it sent out to you either by wire or Little Switzerland Store credit, whichever you decide.
FREQUENTLY ASKED QUESTIONS
We make the process as easy as possible for our customers. To get started, you must first fill out the free quote form. The more information you provide the better!
We work with a wide variety of high end luxury watches from our customers. Unfortunately, we can’t work with every watch. Based on the current pre-owned market, we’ve determined that the brands included in this list are ones that we’re able to accept for trade-in.
A. LANGE & SÖHNE
It generally takes us about 2 business days to do all the research on your specific watch model and get back to you with a quote. In order to be as accurate as possible the first time around, we can’t do ballparks and we can’t turn quotes around immediately.
No, there is no limit. We do request that if you have a large number of watches you’d like to sell or trade-in at one time, you contact us directly so we can make arrangements with you.
If you can’t find your watch brand on our Accepted Brands list, then most likely it is not a brand we work with. Because of the nature of the secondhand market, we do not accept any watches valued at less than $2,000.
Currently, we do not work outside of the United States and Canada
When we deliver our offer via phone or email, we generally allow you around 48 hours to decide whether to reject or accept it. If we don’t hear back from you, we’ll consider the offer rejected and close your case. Keep in mind, if you choose to sell your watch with us in the future, you may have to go through the quote process again, due to changes in the market over time.
If you don’t like the offer we made you, simply notify our Client Services team. We’ll close your case, with no further requirements from you.
When you accept our offer, we’ll email you a secure and insured pre-paid FedEx shipping label and ship you a box if needed, along with instructions on how to pack your watch to send to us.
Once you ship your watch, it will come to our facilities for review. A Client Services associate will be in constant contact with you during the inspection and authentication process, just to keep you up to date.
Please note that if your watch is vintage and needs an abundant amount of parts, we may return your watch to you. Also note that if we determine that your watch is a replica, we’ll inform you of the cost to return it back to you and you will be expected to pay for the shipping.
We are required by California state law to collect this information in order to maintain our precious metals license. This information is used to check against stolen property. Once we receive your watch, we must have this information in order to proceed with purchasing or consigning your watch.
We process all payments by bank wire. If you select Little Switzerland store credit, then a gift card will be mailed to you.
The amount of time it takes for you to receive your payment depends on whether you chose a cash or trade-in.
Cash Offer: Once you accept our final offer, we will send out the bank wire on the following day.
Trade-In: If the final price of your purchase is less than your trade offer, we’ll send the difference by bank wire after your purchase is finalized.
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