ENGRACE LAB-GROWN DIAMONDS JEWELRY RETURN/EXCHANGE POLICY
Purchase With Confidence
All Engrace Diamond jewelry purchases are eligible to be returned or exchanged within 30 days from the date of purchase. The item must be returned in its original condition, unworn, without customer engraving or other alterations with all packaging and other support materials received with your purchase. For after-sales assistance please call Customer Service (888) 527-4473 or email us email@example.com.
Engrace Lab-Grown Diamonds 5 Year Limited Replacement Warranty: All Engrace Diamond jewelry is warranted by a 5 year replacement guarantee against defects in material or workmanship of the jewelry. If Little Switzerland determines, at its sole discretion, the damage was a result of a defect in material or workmanship then the jewelry item will be replaced with a “like-kind” item free of charge. Since no two diamonds or gemstones are identical the replacement piece will be materially the same as the original piece in diamond clarity, diamond color and precious metal content. The limited warranty only covers defects in material or workmanship of the jewelry. Excluded from this warranty is damage resulting from accident, excessive wear, negligence, abuse or the intervention of any person not authorized by Little Switzerland or its representatives. All jewelry that is sized or altered in any way by anyone other than Little Switzerland or its representative is excluded. Loss of all diamonds .50 ct. or larger are not covered by this warranty. Unintentional errors and omissions on the sales receipt are not covered by this warranty. Please refer to your sales receipt for additional warranty information. All claims must be initiated by contacting Customer Service by phone (888) 527-4473 or email firstname.lastname@example.org.
Engrace Lab-Grown Diamonds Jewelry Trade-In Policy: You can trade-in any Engrace Diamond Jewelry item purchased from Little Switzerland that contains a single diamond over .50 ct. at any time as long as you spend at least two times the original purchase amount on new Engrace Diamond Jewelry. Clearance items are excluded from the trade-in policy. The item subject to trade-in must be in reasonable condition at the time of trade-in. All diamonds must be in their original condition in the mounting and the precious metal must be intact with no material damage. Minor scratches and nicks are acceptable. A copy of the original grading report must be included or a charge may apply. For assistance please contact Customer Service by phone (888) 527 4473 or email email@example.com.