Most in-stock items will arrive on your doorstep 3–6 business days after receipt of your order.
Orders under $100 are shipped via USPS Priority for a charge of $9.95.
Orders over $100 are shipped via USPS Priority or DHL free of charge and require a signature for delivery.
For security reasons, all orders must be shipped to the credit card billing address used for the purchase. If you need the order shipped to another address you must contact your credit card company to add the alternate shipping address to your account before we process your order.
All Engrace Diamond jewelry purchases are eligible to be returned or exchanged within 30 days from the date of purchase. The item must be returned in its original condition, unworn, without customer engraving or other alterations with all packaging and support materials. For assistance, contact Customer Service at (888) 527-4473 or customerservice@littleswitzerland.com.
All Engrace Diamond jewelry is warranted by a 5 year replacement guarantee against defects in material or workmanship of the jewelry. If Little Switzerland determines, at its sole discretion, the damage was a result of a defect in material or workmanship then the jewelry item will be replaced with a “like-kind” item free of charge. Since no two diamonds or gemstones are identical the replacement piecewill be materially the same as the original piece in diamond clarity, diamond color and precious metal content. The limited warranty only covers defects in material or workmanship of the jewelry. Excluded from this warranty is damage resulting from accident, excessive wear, negligence, abuse or the intervention of any person not authorized by Little Switzerland or its representatives. All jewelry that is sized or altered in any way by anyone other than Little Switzerland or its representative is excluded. Loss of all diamonds .50 ct. or larger are not covered by this warranty. Unintentional errors and omissions on the sales receipt are not covered by this warranty. Please refer to your sales receipt for additional warranty information. All claims must be initiated by contacting Customer Service by phone (888) 527-4473 or customerservice@littleswitzerland.com.
You may trade in Engrace lab-created diamond jewelry item purchased after February 1, 2022 with an original purchase price of $999 or higher against the purchase price of a new Engrace Jewelry item that is at least 2 times the value of the original purchase.
Click here to shop our wide selection of Engrace lab-created diamond jewelry.
Little Switzerland has defined luxury in the Caribbean for more than 60 years. With stores and branded boutiques across the Caribbean region, we offer the most desired watch and jewelry brands at tax free prices.
Not in the islands? No problem. Our experienced Personal Shopping Consultants will help you find just what you’re looking with the same superior service you are accustomed to receiving in store. Whether you have a specific piece in mind or just want to browse, we’re here to help.
Call us (877) 800-9998
Email us shop@littleswitzerland.com
We offer many financing options designed to fit your budget. Some exclusions apply. Speak with your Personal Shopping Consultant or visit our stores for details.
Travel the Caribbean with peace of mind knowing that you got the best deal. If an authorized retailer is offering the same product you purchased for less, we’ll match it.
Offer must be in writing from a brand authorized Caribbean or US-based retailer, brand authorized Caribbean-based cruise ship retailer, or brand authorized US online retailer within 14 days of original purchase. Offer must be in US Dollars on a current piece which is in stock, and not a discounted or retired piece. Offer does not apply to any items that need to be special ordered. Some brands excluded. Offer does not apply to purchases made using the 36 month financing promotion.
For many of our watch brands, you’re covered for an additional two years at no cost.
LITTLE SWITZERLAND (LS)
LIMITED 2 YEAR EXTENDED WATCH WARRANTY
LS will extend the original manufacturer's base warranty for a period of 2 years after expiration of the original manufacturer’s warranty period (the “LS Extended Warranty”). The 2 year extended watch warranty plan is administered and serviced by the LS. PLEASE DO NOT CONTACT THE WATCH MANUFACTURER DIRECTLY. The LS Extended Warranty covers only manufacturer’s defects and is offered under the same terms, limitations and conditions as the original manufacturer’s warranty except the LS Extended Warranty specifically excludes abnormal wear and tear, straps, crystals, bracelets, crowns, cases and battery replacements. Any act by the purchaser, including accidents, misuse, neglect or failure to service the watch according to the maintenance schedule recommended by the manufacturer will automatically void the LS Extended Warranty. All maintenance or repairs must be performed by a manufacturer authorized service center or the LS Extended Warranty will be voided. The original purchase receipt must specifically state that the watch listed on the receipt is subject to this offer. Some brands are excluded. All discontinued and clearance watches are excluded. LS is not responsible for errors or omissions. A copy of the original receipt must accompany all claims.
To make a claim under this warranty please contact LS customer service by email at customerservice@littleswitzerland.com.
Customer service will issue a return authorization number (a “RAN”). No claim or package will be accepted without a RAN. Issuance of a RAN does not represent a decision that the subject watch is covered under this warranty. All claims must be inspected by a watch technician to determine if the claim is covered under the terms of the LS Extended Warranty. Customer is responsible for shipping and insurance to designated repair facility plus a $50 processing fee or customer can drop off the watch at any participating store and the store will send the claim for a $50 processing fee.
LS shall incur the shipping and insurance cost to return the watch to an address in the United States or to deliver the watch to a participating store per the customer’s instruction. Any oral or written representation made by a store employee regarding a potential claim is not binding. All decisions as to whether a claim is covered shall be made by LS, in its sole discretion, and shall be final.
Introduction
This web site offers you the opportunity to create a customized online experience as you explore our products, guided by the interests and preferences you choose to share. As described in this Internet Privacy Policy ("policy"), we are committed to properly using and safeguarding the privacy of all personally identifiable information ("personal information") that is collected from you when you visit and use this web site. In particular, the policy identifies the personal information that may be collected from you through our web sites, how it is used and with whom it may be shared, the choices available to you regarding its collection, use and distribution, the security procedures in place on our web sites and how you can change or correct inaccuracies in the personal information you provide on our web sites.
Our policy may be summarized as follows:
We do not collect personal information on our web sites without your knowledge and your voluntary action of providing the requested information while online.
We will use the personal information you provide on our web sites to:
We will not share, transfer or sell personal information you provide on our web sites outside of our organization without your consent, unless legally required, as part of a business transfer or if done on an anonymous, aggregated basis for statistical purposes.
You may view, correct or remove personal information associated with your user profile (including changing your election to receive e-mail communications).
Privacy Policy:
We will take commercially reasonable steps to protect the security of personal information collected on our web sites.
As used in this policy, the term "we," "us," and "our" refers to Little Switzerland.
By visiting our web site, you are accepting the practices described in this policy. Your visit to our web site and any dispute over privacy is subject to this policy and our Terms and Conditions ("conditions"), including limitations on damages and application of the law of the United States Virgin Islands. Just as our business changes constantly, this policy and the conditions may also change. As our policy is dated, please check our web site frequently to see recent changes. If you have any questions or concerns about privacy on our web sites, please send us a detailed e-mail to customerservice@littleswitzerland.com
The preceding language summarizes Internet data collection procedures on our web sites. Additional detail about our policy is also available because we want you to make an informed decision about the extent of your use of our web site and the personal information you choose to provide while online. The remainder of the policy describes in detail our practices regarding the handling of personal information on our web site.
Legal / Privacy Statement:
We want you to get the most out of this site and to trust that we make every effort to protect your confidentiality. Personal information is either requested or required on many areas of this site, to verify your identity and ensure that you qualify to use particular sections of the site. The amount and type of information received depends on how you use this site. The information may be stored and used in order to enhance your experience. Please take a few minutes to read our complete privacy statement so you can understand how information is used and the specific measures we take to protect your personal information. This page describes the policies of our company regarding any information we receive about you, while visiting this site.
Privacy Statement Revisions:
A revised privacy statement will only apply to data collected subsequent to its effective date on this version of the web site. Any revisions will be posted at least 7 days prior to its effective date. New versions of this web site may have a new privacy statement effective with its launch.
Normal Website Usage
The only data we collect and store during normal website usage is typical web server log data. Examples of this type of data are: the name of your Internet service provider, the site that referred you to us, any pages you request, and the time and date of those requests etc. We use this information to generate statistics and measure site activity to benefit users of this site. This same information may be shared with third parties in order to provide these services or to analyze, store, or aggregate the information. It may also be shared with other third parties, working with us to improve our services or this website.
Collection of Personally Identifiable Information:
There are instances where we request personally identifiable information to provide site visitors with a service. This information, such as name, mailing/shipping address, email address, payment related information and type of request, is collected and stored in a manner appropriate to the nature of the request to fulfill your needs. This information may also be provided to our agencies for use on our behalf in accordance with our proscribed privacy statement. However, it is never provided or sold to any other company for that company's independent use. During the course of your visit, you may move to other websites, including the sites designed specifically intended to provide more information about other products and services. In addition, this site may provide links to third party sites not controlled by Little Switzerland. It is recommended that you check the specific privacy statements of any site before providing any personally identifiable information.
To use our Digital catalog, we also require a certain amount of personally identifying information. That information may be in the form of a name, shipping/billing address, payment information or other personally identifiable information. We use this information to verify that you are an authorized purchaser for whom this site was constructed or meet the criteria required to process your request. We may also use this information to enhance our understanding of you and improve our services.
Electronic Mail Containing Personal Information:
Website users may decide to send personally identifying information via email. We will use this information for the purpose identified in the email message and to enhance our understanding of you in order to improve our services to you.
Copyright Notice:
All rights reserved. All text, images, graphics, animation, videos, music, sounds, and other materials on this website ("site") are subject to the copyrights and other intellectual property rights of Little Switzerland. Little Switzerland either owns or has been granted permission to the copyrights in the selection, coordination, and arrangement of the materials on this site. These materials may not be copied for commercial use or distribution, nor may these materials be modified or re-posted to other sites.
Security
To view this site securely, you will need to use a browser such as Firefox or Internet Explorer that supports SSL (Secure Socket Layer) security protocol. These browsers will let you know whether or not the site is secure. There's a symbol, such as a key or lock, to show you are in secure mode; if not, a warning will appear when you are about to send us sensitive information. While we use a "secure mode" whenever we request personal information like your credit card, we regret that we can't guarantee that information transmitted through any electronic mail (email) will be secure, since email sent over the Internet is not secure. For any sensitive information, please call us instead of emailing.
What Are Cookies
A "cookie" is a small line of text that is stored within your browser when you visit a cookie-enabled website. As you browse the Web, cookie-enabled sites will send cookies to your browser, along with pages. Your browser probably has options that will let you control whether the browser accepts cookies, rejects cookies, or notifies you each time a cookie is sent to you. If your browser is set to reject cookies, cookie-enabled websites will not recognize you when you return. This provides you with anonymity, but it also makes it very difficult to offer you customized services. It is also less secure than using cookies, because all of your specific data must be sent to the website each time you view a page. Accepting cookies means your private data can stay at the Web server, and the only information transmitted over the Internet is your ID cookie. If your browser is set to accept cookies, any cookies that are sent to your browser are stored in your computer for a period of time. There are a few different types of cookies. A "session" cookie is stored only in your computer's working memory (RAM) and only lasts for your browsing session. When you close all of your browser's windows, or when you shutdown your computer, the session cookie disappears forever. A "permanent" cookie is stored on your computer's hard drive until a specified date, which could be tomorrow, next week, or 10 years from now. Permanent cookies stay on your computer until either:
a) They expire
b) They are overwritten with newer cookies
c) You manually remove them
Limited License
This site is provided by Little Switzerland and may only be used for the purposes in which it was intended. By using this site you agree to abide by the terms and conditions, set forth in this agreement. If you do not agree to abide by these terms and conditions, do not use this site, purchase items from this site or download materials from this site. Subject to your continued compliance with the terms and conditions set forth in this agreement, Little Switzerland grants you a non-exclusive, non-transferable, limited right to access, use, display, and listen to this site and the information, images, sounds, and text ("materials") thereon. You agree not to interrupt or attempt to interrupt the operation of the site in any way. Little Switzerland authorizes you to view and download the materials at this site only for your personal, non-commercial use. This authorization is not a transfer of title in the materials and copies of the materials and is subject to the following restrictions: 1) you must retain, on all copies of the materials downloaded, all copyright and other proprietary notices contained in the materials; 2) you may not modify the materials in any way or reproduce or publicly display, perform, distribute, or otherwise use them for any public or commercial purpose; 3) you must not transfer the materials to any other person unless you give them notice of, and they agree to accept, the obligations arising under these terms and conditions of use. This site, including all materials, is protected by worldwide copyright laws and treaty provisions, whether or not a copyright notice is present on the materials. You agree to comply with all copyright laws worldwide in your use of this site and to prevent any unauthorized copying of the materials. Except as expressly provided herein, of Little Switzerland does not grant any express or implied right to you under any patents, trademarks, or copyrights.
